Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Sleaford | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Sleaford is a GPhC registered online pharmacy weight loss clinic serving Sleaford and the surrounding UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains how we collect, use, and protect your information.

1. Data We Collect

When you use our services, we may collect the following types of personal and health information:

• Identity data: Full name, date of birth, gender
• Contact data: Email address, phone number, delivery address
• Health data: Medical history, current medications, weight, BMI, and any information provided during your consultation
• Payment data: Billing details processed securely via our payment provider
• Technical data: IP address, browser type, and website usage information collected via cookies

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

2. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatment through our pharmacist-led consultation process
• To dispense and deliver approved medications, with delivery within 1 working day once approved by our pharmacist
• To maintain accurate and legally required pharmacy records
• To communicate with you regarding your treatment, orders, and any follow-up care
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy
• To improve our services and website experience

We process your data on the lawful bases of contractual necessity, legal obligation, and, for health data, the provision of healthcare. We will never use your data for unsolicited marketing without your explicit consent.

3. Cookies

Our website uses cookies to improve your browsing experience and to help us understand how visitors use our site. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: Required for the website to function correctly
• Analytics cookies: Help us understand website traffic and usage patterns
• Preference cookies: Remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Sharing

We do not sell your personal data to any third party. We may share your information only in the following limited circumstances:

• Healthcare providers: If clinically necessary, relevant health information may be shared with your GP or another treating clinician
• Delivery partners: Your name and address are shared with our courier service solely for the purpose of delivering your medication
• Payment processors: Billing information is handled securely by our third-party payment provider and is never stored on our systems
• Regulatory authorities: We may be required to share information with the GPhC, NHS, or other regulatory bodies to meet our legal obligations

All third parties we work with are required to handle your data securely and in accordance with UK data protection law.

5. Data Retention and Security

We retain pharmacy and patient records for a minimum of eight years in line with NHS and GPhC guidelines, or longer where required by law. All data is stored securely using appropriate technical and organisational safeguards. Access to your health records is strictly limited to authorised pharmacy staff only.

6. Your Data Rights

Under UK GDPR, you have the right to access, correct, or request deletion of your personal data where legally permissible. You may also request that we restrict or object to the processing of your data in certain circumstances. To exercise any of these rights, please contact us using the details below. We aim to respond to all data-related requests within 48 hours.

7. Contact Us

If you have any questions about this privacy policy or how we handle your data, please contact us:

Pharmacy Weight Loss Sleaford
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.